PRIVACY POLICY

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Dreamak privacy policy has been compiled to better serve customers who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our Website/Mobile Application.

Note:

  1. Our privacy policy may change, be updated or amended from time to time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically.
  2. If you do not agree to the policy, please do not use the Dreamak website or mobile application.

Meaning:

  1. Platform’ mentioned in this document meant to be Dreamak website (www.dreamak.in), Mobile Applications (Android or iOS) or any means of official communication channels provided or used by Dreamak Technologies.
  2. The word ‘user’, ‘you’ and ‘your’ shall relate to any natural or legal person who visit Dreamak platform or has become a user or merchant on Dreamak platform by agreeing to the terms and conditions of business.
  3. The terms ‘we’, ‘us’ and ‘our’ shall mean Dreamak.

This privacy policy is an electronic record in the form of an electronic contract formed under the information technology act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000. This privacy policy does not require any physical, electronic or digital signature.

This privacy policy is a legally binding document between you and dreamak (both terms defined above). The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of dreamak platform or by other means) and will govern the relationship between you and dreamak for your use of dreamak platform (defined above).

This document is published and shall be construed in accordance with the provisions of the information technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under information technology act, 2000; that require publishing of the privacy policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this privacy policy carefully. By using the website, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this platform. You hereby provide your unconditional consent or agreements to dreamak as provided under section 43a and section 72a of information technology act, 2000.

User admits that;

What personal/Non-personal information do we collect from the people that visit our website or download the mobile application?

We collect your personal/non personal information when you visit or register with us as a customer or merchant on the Dreamak platform. Information collected are classified as given;

Personal Information:

Personal information is collected from the user that can be used to uniquely identify, contact user, to track the purchases made on the platform or to provide personal experience. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:

When do we collect information?

We collect personal information from you when you register on our site/application or purchase a product. Non-personal information specified above will be collected when you visit the site or when you download the application.

How do we use your information?

We may use the information we collect from you when you visit the site, register with us as a user / merchant, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We use cookies to:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any products and services that require you to Sign in.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties; your personally identifiable information.

Third party links

Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the platform which are operated by third parties and are not controlled by, or affiliated to, or associated with, Dreamak unless expressly specified on the platform.

Dreamak Technologies Pvt Ltd is not responsible for any form of transmission, whatsoever, received by You from any third party website. Accordingly, Dreamak does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third party websites, nor does Dreamak control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third party websites. The inclusion or exclusion does not imply any endorsement by Dreamak of the third party websites, the website's provider, or the information on the website. The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such third party websites and it is recommended that You review the privacy policy of such third party websites prior to using such websites.

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It's also important to note that we do not allow third party behavioral tracking.

Financial Information

Dreamak platform does not save any card details during the online payment process. Information captured will be processed within the secured payment gateway as per Payment Industry Standards and best practices. Dreamak shares the mobile number email ID and required payment information while processing the payment online with our Payment Gateway service provider. This is done as per payment industry regulation.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email/phone, within 1 business day

We will notify the users via in site notification, within 1 business day

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute noncompliance by data processors.

Dreamak Technologies is not responsible for any breach of security or for any actions of any third parties that receive user Personal Information. Dreamak is not liable for any loss or injury caused to you as a result of you providing Your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Dreamak Website).

Notwithstanding anything contained in this Policy or elsewhere, Dreamak Technologies shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A Force Majeure Event shall mean any event that is beyond the reasonable control of Dreamak Technologies Pvt Ltd and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to a computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond the reasonable control), power or electricity failure or unavailability of adequate power or electricity.

While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that we cannot provide any absolute assurance regarding the security of Your Personal Information.

You agree that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.

User’s choice to opt out

We respect user’s choice to opt out from using the Dreamak platform. You can mail us at help@dreamak.in in case you do not want to receive any communication from the platform. We will not remove your information from the database but keep it in deactivated mode. All your information must be kept for financial and other government related activities. We may deny access the account or use of any special privilege you might have experienced on deactivation of account.

You can contact us at help@dreamak.in or call at +91 97 4644 8730 to know more about our policies or you have any complaints regarding our policies.